Legal

Terms of Service & End User License Agreement

Effective Date: June 3, 2026

Welcome to Cited. These Terms of Service and End User License Agreement (“Terms”) govern your access to and use of the Cited mobile application (“App”), operated by CovalentCareers, Inc. (dba Eyes On Eyecare), a California corporation (“Company,” “we,” “us,” or “our”).

IMPORTANT: PLEASE READ THESE TERMS CAREFULLY. BY CREATING AN ACCOUNT OR ACCESSING THE APP, YOU AGREE TO BE BOUND BY THESE TERMS.

Apple Inc. (“Apple”) is not a party to these Terms and is not responsible for the App or its content. These Terms are concluded solely between you and the Company.

1.Terms

These Terms specify terms and conditions for access to and use of the Cited App and describe the terms and conditions applicable to your use of the App. These Terms may be modified at any time by the Company upon posting of modified Terms in the App or at joincited.app. Any such modifications shall be effective upon posting. Each use of the App by you shall constitute your acceptance of the then-current Terms.

2.Privacy

Your use of the App is also governed by our Privacy Policy. Please review our Privacy Policy. By using the App, you consent to the data practices described in our Privacy Policy.

3.Ownership

All content, features, and functionality in the App — including text, graphics, logos, data compilations, and software — are and shall remain the property of the Company or its licensors and are protected under applicable copyright, trademark, and other intellectual property laws. Any unauthorized copying, redistribution, or use of such content is prohibited. Apps made available through the App Store are licensed, not sold, to you.

4.Intended Audience

The App is intended exclusively for licensed healthcare professionals in the United States who are at least 18 years of age and hold a valid National Provider Identifier (NPI) number. The App is not intended for patients, consumers, or anyone under the age of 18. By creating an account, you represent that you meet these eligibility requirements.

5.Professional Attestation

As a condition of account creation, you must provide your NPI number and check the following attestation boxes at registration. Both must be completed to access the App.

6.App Use

Subject to these Terms and Apple’s Usage Rules set forth in the Apple Media Services Terms and Conditions, the Company grants you a limited, non-exclusive, non-transferable, revocable license to use the App on any Apple-branded device that you own or control, solely for your personal, professional, non-commercial purposes. You may not distribute or make the App available over a network where it could be used by multiple devices simultaneously. You may not transfer, redistribute, or sublicense the App. You agree not to copy, modify, reverse engineer, decompile, disassemble, or create derivative works of the App or any part thereof.

7.User Conduct

You agree not to use the App to:

7.1Upload, post, or transmit any content that is unlawful, defamatory, obscene, or otherwise objectionable;
7.2Include any patient-identifying information or protected health information (PHI) in any content you submit;
7.3Make false representations about your professional credentials, licensure status, or NPI number;
7.4Harm or endanger patients by misusing the informational content in this App;
7.5Collect personal information about other users of the App;
7.6Impersonate another user, healthcare provider, or Company employee;
7.7Violate any applicable law, regulation, or professional ethical standard;
7.8Upload or transmit software viruses or any other harmful computer code;
7.9Interfere with the App’s servers, security, or infrastructure.

8.KOL Contributor Content

The Cited KOL contributor program is closed and invitation-based. Only vetted, invited specialists may submit content. By submitting any Commentary Video or other content to the App (“Contributor Content”), you: (a) grant the Company a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, sublicensable license to use, host, store, reproduce, adapt, publish, distribute, publicly perform, publicly display, and create derivative works of your Contributor Content in the App and in any Company marketing or promotional materials, in any media now known or hereafter developed; (b) represent and warrant that you own or have all necessary rights to submit the content, the content does not infringe any third-party rights, and the content complies with applicable professional and ethical standards; and (c) acknowledge that all Contributor Content is subject to editorial review and approval before publication, and the Company may, at its sole discretion, decline to publish, edit, remove, or take down any Contributor Content at any time.

9.User Account

You must provide your NPI number and complete the attestation process described in Section 5 to register for an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You agree to immediately notify the Company at legal@eyesoneyecare.com if you believe your account has been compromised or your professional license has been suspended or revoked. The Company reserves the right to verify credentials and suspend or terminate accounts that fail verification.

10.Compliance with Laws

You must abide by all Federal, State and local laws. The App is intended for U.S.-based users, and if you access the App from outside the United States you must comply with all local laws with respect to your online conduct, as well as the export of data to the United States or to your country or residence. You further agree that information provided by you is truthful and accurate to the best of your knowledge.

11.Indemnification

You agree to indemnify and hold the Company, its affiliates, officers, directors, employees, and agents harmless from any breach of these Terms by you, your submission of any Contributor Content, or any false professional attestation. You agree that the Indemnified Parties will have no liability in connection with any such breach or unauthorized use, and you agree to indemnify any and all resulting loss, damages, judgments, awards, costs, expenses, and attorneys’ fees of the Indemnified Parties in connection therewith. You will also indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of any content or information or service accessed from this App.

12.Medical and Informational Disclaimer

CITED IS AN INFORMATIONAL AND EDUCATIONAL TOOL FOR LICENSED HEALTHCARE PROFESSIONALS. ALL CONTENT IN THE APP — INCLUDING AI-GENERATED PAPER SUMMARIES, PEER-REVIEWED RESEARCH REFERENCES, AND VIDEO COMMENTARY FROM CONTRIBUTING SPECIALISTS — IS PROVIDED FOR GENERAL INFORMATION AND EDUCATIONAL PURPOSES ONLY. NOTHING IN THE APP CONSTITUTES MEDICAL ADVICE, CLINICAL GUIDANCE, OR A SUBSTITUTE FOR INDEPENDENT PROFESSIONAL JUDGMENT OR THE PRIMARY PUBLISHED LITERATURE. AI-GENERATED PAPER SUMMARIES ARE PRODUCED AUTOMATICALLY AND MAY CONTAIN ERRORS OR OMISSIONS; ALWAYS CONSULT THE ORIGINAL SOURCE, A LINK TO WHICH IS PROVIDED ALONGSIDE EVERY SUMMARY. OPINIONS EXPRESSED BY KOL CONTRIBUTORS ARE THEIR OWN AND DO NOT REPRESENT THE VIEWS OR RECOMMENDATIONS OF THE COMPANY. THE APP DOES NOT PROVIDE ADVICE SPECIFIC TO ANY PATIENT AND SHOULD NOT BE USED FOR PATIENT-SPECIFIC CLINICAL DECISION-MAKING. THE APP IS PROVIDED ON AN “AS IS,” “AS AVAILABLE” BASIS. THE COMPANY DISCLAIMS ALL WARRANTIES OF ANY KIND, INCLUDING EXPRESS WARRANTIES, STATUTORY WARRANTIES, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

13.Limitation of Liability

UNDER NO CIRCUMSTANCES WILL THE COMPANY BE LIABLE OR RESPONSIBLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL (INCLUDING DAMAGES FROM LOSS OF BUSINESS, LOST PROFITS, LITIGATION, OR THE LIKE), SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN ANY WAY RELATING TO THE APP, YOUR APP USE, OR THE CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE APP AND/OR CONTENT IS TO CEASE ALL OF YOUR APP USE. IN NO EVENT WILL THE COMPANY’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED ONE HUNDRED DOLLARS ($100.00).

You may have additional rights under certain laws (including consumer laws) which do not allow the exclusion of implied warranties, or the exclusion or limitation of certain damages. If these laws apply to you, the exclusions or limitations in these Terms that directly conflict with such laws may not apply to you.

14.Maintenance and Support

The Company is solely responsible for providing maintenance and support services with respect to the App, as specified in these Terms or as required by applicable law. Apple has no obligation whatsoever to furnish any maintenance or support services for the App. For support inquiries, contact: legal@eyesoneyecare.com.

15.Intellectual Property / Copyright Agent

The Company respects intellectual property rights. If you believe your work has been copied in a way that constitutes copyright infringement, provide written notice including all of the following to our Copyright Agent:

15.1An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
15.2A description of the copyrighted work that you claim has been infringed;
(a)A description of where the material that you claim is infringing is located on the Site;
(b)Your address, telephone number, and e-mail address;
(c)A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
(d)A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Our Copyright Agent for Notice of claims of copyright infringement on the Site can be reached at legal@eyesoneyecare.com.

16.Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of laws provisions. The parties consent to the exclusive jurisdiction of the federal and state courts sitting in San Diego County, California for any dispute not subject to arbitration. Before initiating any formal proceeding, you agree to contact us at legal@eyesoneyecare.com and attempt to resolve the dispute informally within 30 days.

17.Severability

If any provision of these Terms shall be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

18.Waiver

The failure of the Company to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. Any waiver of these Terms by the Company must be in writing and signed by an authorized representative of the Company.

19.Termination

The Company may terminate or suspend your access to the App at any time, with or without cause and with or without notice, including for violation of these Terms. You may terminate your account at any time using the in-app account deletion feature or by contacting legal@eyesoneyecare.com. Upon termination, your license to use the App ceases immediately. Sections 8 (licenses granted), 11, 12, 13, 15, and 16 survive termination.

20.Apple-Specific Terms

The following terms are required under Apple’s Developer Program License Agreement and apply to your use of the App on Apple-branded devices:

20.1Acknowledgement: These Terms are concluded between you and the Company only, and not with Apple. The Company, not Apple, is solely responsible for the App and its content.
20.2Scope of License: The Company grants you a non-transferable license to use the App on any Apple-branded products you own or control as permitted by Apple’s Usage Rules.
20.3Maintenance and Support: The Company is solely responsible for maintenance and support. Apple has no obligation to provide any maintenance or support for the App.
20.4Warranty: The Company is solely responsible for any product warranties. In the event of any App failure to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any); Apple has no other warranty obligation for the App.
20.5Product Claims: The Company, not Apple, is responsible for addressing any claims relating to the App, including product liability claims, regulatory compliance claims, and consumer protection claims.
20.6Intellectual Property: If a third party claims the App infringes its intellectual property rights, the Company, not Apple, is responsible for investigating, defending, settling, and discharging such claim.
20.7Legal Compliance: You represent that you are not in a country subject to a U.S. Government embargo and are not on any U.S. prohibited parties list. You agree to comply with applicable third-party terms when using the App.
20.8Developer Contact: CovalentCareers, Inc. legal@eyesoneyecare.com.
20.9Third-Party Beneficiary: Apple is a third-party beneficiary of these Terms and may enforce these Terms against you.

21.Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Company regarding the App and supersede all prior and contemporaneous communications and proposals. You may also be subject to additional terms and conditions that apply when you use the App. The Company may revise these Terms at any time by updating these Terms and posting it in the App. Your continued use of the App after any changes constitutes your acceptance of the updated Terms.

22.Contact Information

To contact the Company send an email to legal@eyesoneyecare.com.